'Help Support TheReportOfTheWeek With Patreon - http://bit.ly/1Q2g9zX If you\'re interested in supporting TheReportOfTheWeek via Paypal, funds may be sent to \"[email protected]\" ----------------------------------------------------------------------------------------------------------- Today\'s review is for Wendy\'s Premium Cod Fillet Sandwich - Our premium sandwich is made using only wild-caught North Pacific Cod, hand-cut from a whole fillet so it\'s tender and deliciously flakey. It\'s then lightly coated in a crispy, panko breading and topped with a creamy, dill tartar sauce and crunchy dill pickles. https://menu.wendys.com/en_US/product/premium-cod-fillet-sandwich/ Fade to Gray: Prepare for kiosks at fast-food joints John Gray Posted: 03/07/17, 11:36 AM EST Nobody, and I mean nobody, likes to hear “I told you so” so I’m going to do my best to avoid uttering those four words. But some recent headlines leave me nodding my head and thinking that I did my best to warn you about something awhile ago. What am I talking about? Well while America was enamored with who really won the Oscar for “Best Picture” a little headline snuck by most people last week that will have a profound impact on how you order your next cheeseburger. Wendy’s fast food chain announced that they’ll be adding 1,000 automated kiosks at their restaurants around the country to help serve the customer better. That is at least the official company line, that this automated equipment is really about making your experience easier when you get a hankering for something fast and yummy. The reality is this is a direct response to the national push to force fast food restaurants to pay their employees $15 per hour. On July 22nd, 2015 I wrote a column about the “Fight for $15” and the unintended consequences this cause was going to have on people. To be exact I wrote this verbatim twenty months ago, “I don’t think for a minute the fast food industry is going to sit back and eat this increase. Corporations are corporations and bottom lines are bottom lines. I predict it won’t be long until you walk or drive up to a kiosk, tap a few buttons and order your own meal yourself completely eliminating the need for a counter person.” Look at that, it took less than two years for them to catch on to fiscal reality and make the move to touch screen ordering. They aren’t the first. I noticed just recently that my local Panera now offers the option to order your lunch without dealing directly with a human. In Panera’s case I think they are offering the service to cut down on lines when they hit rush hour but it has the same effect. And trust me if enough of us opt to use a computer screen rather than talk to a flesh and blood person then you’ll be seeing more machines and fewer people no matter where you eat. If you think the companies that are switching to kiosks are being heartless I’d remind you they are in business for one reason only; to make money. One article I read about Wendy’s said they were projecting a 2 to 3 percent growth in revenue in 2017 but a 4 percent increase in labor costs. You do the math. You can’t sustain a business when labor exceeds the pace of revenue. The third thing I predicted 20 months ago in this column were massive layoffs and reductions in hours. Suddenly no one will want to hand out 40 hour shifts if they are paying $15 per hour plus benefits. That is the next piece of this puzzle that will fall into place. I said it then and I’ll repeat it now. I’m all for people making more money but when you arbitrarily raise the minimum wage for certain groups, corporations will protect their bottom line and react swiftly and without mercy. They won’t lose a moment’s sleep firing half the staff and replacing them with machines. Someone right now reading this is thinking the solution is we should refuse to use the machines and demand a real person to take our order and ring us up. Good luck with that. If I told you 20 years ago that you’d be willing to go to a grocery store, ring up and bag your own food and then feed money into the machine before leaving with no assistance from anyone, you would have told me I was nuts. People adapt and so does big business. http://www.saratogian.com/opinion/20170307/fade-to-gray-prepare-for-kiosks-at-fast-food-joints'
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